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UPGRID AG

Neugasse 28 , 6340 Baar

((Switzerland))

info@upgrid.ch
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UpGrid AG© 2025

Data protectionTerms & conditions
Last updated: 29.08.2024

Data Protection Policy

Your data is important to us

The protection of your personal data is of particular concern to us at UpGrid. We therefore process your data exclusively on the basis of legal provisions. In this privacy policy, we inform you about the most important aspects of data processing on our website.

This privacy policy is intended to provide you with an overview of how UpGrid processes your personal data.

1. Responsible Party

The responsible party for data processing on this website is:

UpGrid AG
Neugasse 28 6340 Baar Switzerland
info@upgrid.ch
+41 44 505 50 00

2. Collection and Storage of Personal Data

We collect and store your personal data when you voluntarily provide it to us as part of registration, an inquiry, or when entering into a contract. This includes, but is not limited to:

  • ✓Name
  • ✓Address
  • ✓Email address
  • ✓Phone number
  • ✓Meter number
  • ✓Payment information

3. Purpose of Data Processing

We use your personal data for the following purposes:

  • ✓To process your inquiries and orders
  • ✓To handle the contractual relationship
  • ✓For billing and payment processing
  • ✓To provide our services
  • ✓To comply with legal obligations

4. Sharing of Data with Third Parties

A sharing of your personal data with third parties occurs only if this is necessary for the fulfillment of the contract, we are legally obliged to do so, or you have previously consented. Recipients of the data may include, in particular, the following categories of companies and service providers:

  • ✓Payment service providers
  • ✓Billing companies
  • ✓IT service providers
  • ✓Logistics companies
  • ✓Authorities and public bodies

5. Storage Duration

We store your personal data only as long as this is necessary for the fulfillment of the contract and the legal retention periods. After expiry of these periods, the data will be routinely deleted.

6. Your Rights

You have the right to receive information about your personal data stored with us at any time. Furthermore, you have the right to rectification, deletion, restriction of processing, data portability, and objection. If you believe that the processing of your data violates data protection law or your data protection claims have been violated, you can file a complaint with the competent supervisory authority.

7. Data Security

We implement technical and organizational security measures to protect your data against manipulation, loss, destruction, and against unauthorized access. Our security measures are continuously improved in line with technological development.

8. Changes to the Privacy Policy

We reserve the right to adapt this privacy policy as needed to adapt it to changed legal framework conditions or changes to our service offering. The current version can be found on our website.

9. Contact

For questions about the processing of your personal data or to exercise your rights, please contact:

UpGrid AG
Neugasse 28 6340 Baar Switzerland
info@upgrid.ch
+41 44 505 50 00